“I hate my mother and that infernal fucking flashy thing she’s always flashing at me…”
“How YOU doin’?”
“If I don’t look at her, she’ll go away… if I don’t look at her she’ll go away… Awww, crap. This isn’t WORKING.”
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6 thoughts on “Sunday, Dec. 19th”
I’m no fan of Amazon either. I’ve had too many bad experiences there. If you’re ordering books, try Overstock.com or even Barnes & Noble online. Both seem to have figured out how to provide adequate customer service.
Also – thanks for the Christmas card, Robyn. Very cute! Merry Days!
heh….don’t you just love customer UNservice?? I had a scintillating conversation with my cell phone provider the other day, wherein the rep would interject every so often,”I’m sorry to have inconvenienced you” and “I am sorry that you feel that way” until I wanted to reach into the phone and pull her through the receiver. After I realized I was getting nowhere fast, when she finally said “Now is there anything I can do for you?” I just replied, “No, I can see you are just going to repeat your script over and over so GOODBYE!!!”
Of course, the service rep spoke English as her third or fourth language, and not to sound like a bigot, but for garsh’ sake, if you are gonna work in customer service in a predominatly English speaking country, TRY to know how to enunciate and understand the language!!!!
Ah, but Kathy, they’re not working in a predominantly English speaking country. Your cell phone provider has outsourced their customer service to India. At least they’re not giving the customer service reps “Anglo” nicknames to make it sound like you’re talking to someone in the US.
I have nothing against folks from India, by the way. Most of my neighbors are Indian, and we get along great, but the outsourcing thing is not doing anything to improve the sad state of customer service in this country, because all they can do is give the CSR a script to work from, and they’re not adequately trained to be flexible when things come up that don’t fit the script.
Anyhow.
I love the caption on the second picture, that is so perfect!
I went back to the 1999 entry. Y’all have to see that baby Miz Poo.
spanky spanky spanky! spany spanky spanky spanky! I love spanky!
Speaking of customer service people over the phone reading their scripts, my husband has taken to completely fucking with telemarketers when they call. You know how there is that little pause when you pick up the phone and you know that there is a computer hooking you up to a telemarketer somewhere, well I usually just hang up but my husband now waits them out and starts in on them as soon as they say hello about how rude it is that there is this pause and we are saying hello to no one, we are busy people and so on and so forth and eventually he just tells them we don’t want whatever it is and then hangs up. It is alternately embarrassing to listen to or really very funny.
I’m no fan of Amazon either. I’ve had too many bad experiences there. If you’re ordering books, try Overstock.com or even Barnes & Noble online. Both seem to have figured out how to provide adequate customer service.
Also – thanks for the Christmas card, Robyn. Very cute! Merry Days!
heh….don’t you just love customer UNservice?? I had a scintillating conversation with my cell phone provider the other day, wherein the rep would interject every so often,”I’m sorry to have inconvenienced you” and “I am sorry that you feel that way” until I wanted to reach into the phone and pull her through the receiver. After I realized I was getting nowhere fast, when she finally said “Now is there anything I can do for you?” I just replied, “No, I can see you are just going to repeat your script over and over so GOODBYE!!!”
Of course, the service rep spoke English as her third or fourth language, and not to sound like a bigot, but for garsh’ sake, if you are gonna work in customer service in a predominatly English speaking country, TRY to know how to enunciate and understand the language!!!!
Ah, but Kathy, they’re not working in a predominantly English speaking country. Your cell phone provider has outsourced their customer service to India. At least they’re not giving the customer service reps “Anglo” nicknames to make it sound like you’re talking to someone in the US.
I have nothing against folks from India, by the way. Most of my neighbors are Indian, and we get along great, but the outsourcing thing is not doing anything to improve the sad state of customer service in this country, because all they can do is give the CSR a script to work from, and they’re not adequately trained to be flexible when things come up that don’t fit the script.
Anyhow.
I love the caption on the second picture, that is so perfect!
I went back to the 1999 entry. Y’all have to see that baby Miz Poo.
spanky spanky spanky! spany spanky spanky spanky! I love spanky!
Speaking of customer service people over the phone reading their scripts, my husband has taken to completely fucking with telemarketers when they call. You know how there is that little pause when you pick up the phone and you know that there is a computer hooking you up to a telemarketer somewhere, well I usually just hang up but my husband now waits them out and starts in on them as soon as they say hello about how rude it is that there is this pause and we are saying hello to no one, we are busy people and so on and so forth and eventually he just tells them we don’t want whatever it is and then hangs up. It is alternately embarrassing to listen to or really very funny.